Troubleshooting voicemail

Follow these steps to troubleshoot voicemail issues on your iPhone:

  1. Restart your iPhone.
  2. Update your iPhone to the latest version of iOS.
  3. Make sure that you have:
    • A good cellular network connection. You can verify whether you can make and receive calls.
    • Your voice mailbox set up properly. You can verify this by dialing your phone number from your iPhone.
  4. Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
  5. Contact your carrier if:
    • You still cannot access voicemail
    • You experience difficulties with voicemail while traveling abroad
    • You are unable to reset or change your voicemail password

Additional Information

For more information about voicemail on iPhone, use the following resources: